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FAQ

5 results
  • My awning is broken. Can I contact Somfy to “cover back” the fabric around the tube of my awning? (151) 12.10.2018
    Somfy designs and manufactures only motors to power the awnings in the home. Our products are then supplied to industrial firms that assemble them with the awning motorization. The assembled products are finally installed by specialised installers at your house. You will have to contact your installer to fix your installation.
  • How to select the right motorised system for your patio awnings? (93) 12.10.2018

    There are several types of awnings capable of effectively protecting your patio: 
    1. Standard awnings. The articulated arms and fabric remain exposed when the awning is closed. For these models, Somfy recommends you use the Sunilus io motorised system. 
    2. Cassette awnings. The articulated arms and fabric are protected from UV and moisture within a sealed cassette. 
    3. Semi-cassette awnings. Only the fabric is protected within the sealed cassette. For awnings with cassettes, Somfy recommends you use the Sunea io motorised system. 
    4. Awnings with a roll-up valance. Extra fabric is integrated into the outside bar holding the fabric. It provides protection when the sun is low in the sky. For this type of awning, Somfy recommends you use the Sunea Screen 40 io motorised system.
     

  • Patio awnings checklist (90) 12.10.2018

    The points to check before selecting a motorised system: 
    1. Are the walls of your house in good enough condition to be able to support a solidly attached motorised system? 
    2. To extend the life of your fabric and protect it against bad weather, Somfy recommends you select an awning with a cassette. 
    3. Consider checking the frame strength. The frame’s arms should move in a fluid motion without twisting. 
    4. Make sure to get a quality fabric that is UV and weather resistant, and easy to maintain. 
    5. Consider installing weather sensors for your patio that automatically open and close your awnings.
     

  • Why motorise your patio awning? (111) 28.09.2018

    Motorising your patio awning and automating it will help you gain additional living space to share with family or friends. With a single click on your remote control, you choose between sunshine and shade without moving from your deckchair - say goodbye to the crank handle. Weather sensors lower the awning if the sun comes out and retract it in the event of wind. Protected from bad weather and operated smoothly, the mechanism and fabric will last longer. At nightfall, you can use your remote control to light up your patio and garden, and even to switch on a back-up heater incorporated in the awning system.

  • Can I motorise an existing awning? (93) 28.09.2018

    Yes, with Somfy, you can motorise most of the existing awning. If you don't have an accessible electricity supply, Somfy can supply wireless motorization solutions.