FAQ

Opt for TaHoma® Bee if you are looking for an evolutive solution to start connecting few equipment such as rolling shutters or blinds which will allow you to progressively add new Somfy devices such as motion detectors, opening sensors, lighting dimmers and climate controls etc.

If you only need to connect your window equipment (curtains, blinds, screens, shutters …), opt for Connexoon Window RTS.

Yes, you need an internet connection to register, connect your equipment, configure TaHoma® and control your equipment remotely.

Most people assume that home automation is well out of their price range. At Somfy, we have designed our home automation to be flexible and scalable. You can easily start connecting your home by connecting your roller shutters then, when you can, your garage door, then your windows, your lighting and so on. In budget terms, a few hundred Euro is enough to connect your home. You can then equip your home at your own pace and according to your current budget.

There's nothing to worry about! The battery and the GSM module take over with a battery life of 3 months. You will be aware of the slightest problems that occur on any of your connected equipment or any intrusion into your home, even if there is a power cut.

Three types of detectors are installed with different detection levels. Everything is in place so that your pet can move around freely without interfering with TaHoma® and your connected equipment.

Somfy has always emphasised securing customer data, especially since the arrival of the Internet and connected objects. Our servers are highly secure and SOMFY is committed to protecting our customers' data via a rigorous security and confidentiality policy.

Manufactured in France, which is a guarantee of quality and know-how, TaHoma® is equipped with io-homecontrol or RTS technologies, which are Somfy’s owned and secured protocols on the market. Transmission of the commands sent to connected equipment uses unique encryption keys for each installation. Our security is on the same level as banking data and transmission security to ensure that no one can hack into your installation. TaHoma® is the leading home automation environment to be security-certified by the leader in the field: SySS Gmbh.

Why choose TaHoma®?

It's the best choice if you want an open and upgradable solution to begin connecting other equipment such as roller shutters, screens, blinds or awnings. This will allow you to easily add other equipment made by Somfy and its partners (lighting, thermostats, cameras, etc.) as projects arise.

Why choose Connexoon?

Choose Connexoon if you only want to connect windows (roller shutters, external Venetian blinds, etc.), home access equipment (gates, garage doors, alarms, etc.) or your patio (awnings, outdoor lighting, etc.). 

What products are compatible with TaHoma®?

All Somfy radio products (RTS, io-Homecontrol), alarm systems and connected devices (thermostat, cameras, locks) are compatible. If your home is equipped with wired devices, you can make them compatible by adding Somfy radio micromodules. Check the complete list of Somfy and partner products compatible with TaHoma®.

What products are compatible with Connexoon?

This box can come with the io-homecontrol protocol or RTS protocol. Select the Connexoon box version that matches the protocol of your motorised system, and download the specific app for your equipment. Click here for the complete list of equipment compatible with Connexoon

The points to check before starting:
1. Do you have a good Internet connection? An Internet connection is required to connect your equipment.
2. Compatible products differ depending on the home automation box you choose. See the previous question for more information.
3. To optimise radio range, we recommend you put the box in an open area at the centre of your home.